You’ve gone through the interviewing process and finally selected the ideal candidate for the job. This candidate has the technical skills they need to get the job done, but do they have the soft skills necessary to transition into their new role?

So, exactly what are soft skills?

In the workplace, we can distinguish between hard skills, i.e., technical skills and abilities, and soft skills, i.e., personal attributes that enable someone to interact effectively and harmoniously with other people.

Examples of soft skills include:

  • Punctuality
  • Teamwork
  • Organisation
  • Adaptability
  • Assertiveness
  • Critical thinking
  • Leadership
  • Communication

Soft skills enable people to navigate the world. These skills determine how people solve problems, communicate and adapt.

Why soft skill training is important:

Unlike IQ, soft skills can be learned and developed. IQ stays the same throughout our lives, however, emotional intelligence can develop and change. Emotional intelligence refers to one’s ability to learn and apply empathy and leadership, among others. Emotional intelligence plays a crucial role in both personal and professional success.

If you have two employees who have different IQ’s, soft skills will be the determining factor in which employee will learn more. With enough practice, employees do improve over time, however, employees with highly developed soft skills are more likely to surpass those employees who do not have highly developed soft skills.

When companies invest in soft skill training, the return on investment is both qualitative and quantitative. Employees who receive soft skill training and develop their soft skills on a continuous basis are well-liked and happier in their positions, thus they are more likely to stay at their current place of work.

How can employers teach their employees the necessary soft skills?

It’s important to note that soft skill development does not just appear out of thin air. A conscious effort must be put in by the employer to develop these crucial skills. Here are some tips on teaching employees soft skills:

  • Hire the right candidates
  • When employers are interviewing potential candidates, it’s important to look out for candidates who are willing to learn more than just practical skills.
  • Conduct a training needs assessment

It’s important to note that all learning opportunities begin with a training needs assessment. You can’t determine the route if you do not know where you are heading. Start by asking employees to set their own goals. Ask employees what they are struggling with and where they see themselves going within the company. This will aid in getting employees personally invested in the training.

Use Core Online Academy

Online learning comes in many shapes and forms and Online Academy specialises in soft skills development as well as career development. Employees can learn at their own pace, anytime and anywhere.

Don’t wait for soft skills development to appear out of thin air. Be proactive and reap the array of benefits that soft skills training has in store for your company as well as your employees.

Click on the following link to access a whole new world and use CORE25 as discount code to get 25% discount on all courses:

Core Online Academy.

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